REVIEWS
You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about USW Towing:
I had an outstanding experience with Terrell at USW Towing! He picked up my Volkswagen CC exactly when promised and delivered it safely to the specified location without a single issue. From the initial call to the final drop off, he was courteous, professional, and kept me updated throughout the entire process. It’s not easy trusting someone with your vehicle, but I felt completely confident that my car was in safe hands. His promptness, communication, and attention to detail made the entire experience smooth and stress free. If you’re looking for reliable, honest, and professional towing service, I highly recommend Terrell and USW Towing. I would absolutely use them again!
Jamika Bryant
I had a great experience at a time when I needed help the most. Warren was on time and did a great job towing my vehicle home. If you need roadside this company won't disappoint.
Mistah Harvey
Thank you, Terrell for truly setting the standard for an excellent towing experience all around. Timely, efficient, kind, and professional. Highly recommended. Top quality towing I would rate Infinite 🌟 🌟🌟🌟🌟🌟!!!
Asia W.
My husband and I were in need of roadside assistance as we were in rush-hour traffic in the middle lane of traffic. when our truck broke down. We called several tow companies without getting a response back however, when we contacted USW towing a live person answered the phone and much to our surprise gave us a 30 minute pick up time for our vehicle to be towed to another county. The driver came at the exact time and was courteous efficient and quick. We got our car towed to the desired destination at a very reasonable price, which was much lower than anyone else we had tried to contact and once our payment was made, our truck was offloaded and we could get on with our day. I was very very pleased with the service and we use them each time we find it necessary.
Joyce Allen
They provided excellent service and were very helpful. They definitely went the extra mile to assist me. I’m glad to see that great customer service still exists. A special shout-out to Warren for providing outstanding help and making the experience a positive one.
zuto Washington
Shanard was highly communicative and pleasant to work with. He did an excellent job replacing my battery for me and even exchanged the old one for me to get me a discount.
Bethany Benz
Thank you for being so kind and thoughtful and helpful in what was a chaotic car accident experience.
Anne Basting
Had an extremely positive experience. My tow truck driver Mark was awesome. The arrival was timely and the rates were fair and competitive. I highly recommend USW to anyone in an unfortunate situation.
Caroline Hernandez
Mr.Shanard called me before he came and asked me was I ok and was I ok then he told me was a few minutes out he arrived and was cautious about everything and was quick and precise about what he was doing. Mr. Shanard was very professional I thank GOD FOR SENDIND HIM🙏🏾🙏🏾
Marcus Ridley
Efficient, polite and great prices! Terrell is the man who came over to help us. He was extremely kind and patient all while our car demanded extra attention and needed a jump to be put into neutral. He made sure we were happy with how everything was done and got our car to our new home safely. Will definitely keep their card!
MIXEDBYPUP
I contacted my insurance services and requested a tow, of course in Atlanta I planned to have a lengthy wait period. They connected me with USW Towing very quickly and Terrell informed me he will be to me within 30 minutes. And he was. He was very efficient, professional and prompt! I highly recommend their services. Our family truly appreciates you!
Maile Villanueva
IF I COULD GIVE 1,000 stars I would. Shanard IS THE BEST. He is the most professional, nicest, kind person I’ve ever met. He TRULY went above and beyond for my service today. I thought it was a simple tow that turned out to be the CV axel being completely broken down. He not only towed my car to my house he had to WORK hard to put my car in the parking spot because it was not drive able. This is my second time using USW towing and they are FAST reliable and ALWAYS FRIENDLY. BEST CUSTOMER SERVICE HANDS DOWN.
Antonnyse Derrick
Shanard provided excellent service when I needed it the most. He came 35 minutes earlier than the time that my insurance company quoted. He was a God's sent blessing. Not only was he nice but very courtesy and friendly. My ignition was completely dead and he was able to repair it and the towing was not needed. I have never had such excellent service and will use this company whenever needed and will send referrals. Thank you again Shanard and may God continue many blessings for you.
Richard Pound
Not only was Shanard fast but extremely polite, comfortable, and made it very easy. If I ever need a towing service in the future, they will be the first one that I call!
Jebeh Wilson
Shanard was very nice and understanding. He came to my location quick. Thank you so much for your assistance.
Laurina Corrilo
The tow service was prompt, professional, and handled my vehicle with great care—I was very satisfied with the experience. Thank you!
Stephanie Middlebrooks (GirlStyleInc)
Quick to help, super nice guy, got my lowered car up and towed in no time. Professional and friendly highly recommend if you have car troubles
Brandon Kennedy
Friendly. Courteous. On-time. Over and beyond basic accommodation. Best experience for a tow in 45 years of driving.
Stephanie Jones
He was so fast and quick with everything just the best company I ever deal with since I’ve been to Atlanta. I would definitely be dealing with them again number one.
Javonte Francis
He was so nice and fast with everything. This is the best company ever I deal with since I’ve been to Atlanta. I’m going to be calling out all the time I need help
Rose Francis
I highly recommend USW Towing for assistance! They are timely, cost effective and highly professional. I have used them a few times now for unexpected car repairs and I am never left disappointed!
Alexis Nicole White
(Translated by Google) I had to have my car towed, and I am very satisfied with the service. The driver arrived on time and handled my car with care. He was very nice and helpful. I would definitely recommend his service. Thank you, Shanard Sir! (Original) मलाई मेरो गाडी टो गर्नुपरेको थियो, र म सेवाबाट धेरै सन्तुष्ट छु। चालक समयमै आउनुभयो र मेरो गाडीलाई ध्यानपूर्वक सम्हाल्नुभयो। उहाँ धेरै नै राम्रो र सहयोगी हुनुहुन्थ्यो। म उहाँको सेवाको अवश्य सिफारिस गर्छु। Thank you, Shanard Sir!
Ganga Rai
This evening, I needed a tow, and Terrell from USW Towing arrived to assist me with my vehicle. He was courteous, friendly, and kept me informed about his arrival time. Upon arrival, he was personable and professional, and he safely transported me and my car home. Thank you, Terrell and USW Towing. He is an asset to your team.
Winta Marshall
This guy is amazing. I wish we would have taken a video or photos. Words can not express how awesome it was to see this tow in person. We had a small uhaul stuck deep down in mud behind an apartment. In soft clay dirt. There was also a truck that got stuck. While trying to attempt to hook up to the uhaul to pull it out. The truck driver called their own tow truck. The truck got hooked up first by another company. Shanard hooked up the uhaul after them. He pulled that sucker out in no time. While the other company struggled just to pull the truck from its spot. Eventually snapping something halting his tow. Not only did Shanard pull us out quickly and was very professional. He quickly with no hesitation, offered his competitor a piece he needed to complete his tow. He is truly a stand up guy and his prices are fair. I highly recommend him. Ladies he is also nice to look at. A fine tall drink of water. I did not get a chance to check his finger, but still a nice piece of art to look at non the less.
JJ
Terrell was great made me feel comfortable on the ride. He arrived when he said he would. Keep me updated on his arrival.
LaShawn Tucker
Response time was on point. Shanard was cheerful and positive. Customer service was outstanding.
Twymane Hatcher
Very nice and fast accurate made my night easier I’m was very thankful and happy
Cece
The driver was patient and kind. We need more people like this. Very attentive amazing guy...This is best towing service i have had in while...
Tracey Wesley
Super fast very polite and friendly they called me on the way to my car when they picked it up and when they dropped it off highly recommend them for any towing needs thank you again
Cristian Santos
Shanard was so quick and so nice! He communicated everything in a timely manner, was super kind, and even hung back a few minutes to wait with me until my husband arrived. I’m so thankful and couldn’t recommend USW and Shanard enough!
Megan McClinton
Was able to arrive within 45 minutes of me calling! The person who showed up was kind
Natalie Patterson
One of the best tow experiences I’ve had! Quick, professional and convenient. Hooked my car up in less than 10 minutes and reassured me that everything would be ok and he would communicate throughout the process of the drop off. Definitely recommend this company and even better Terrell! Thank you!
Niya Anderson
Best towing experience ever! Car broke down on the way home from work yesterday and USW Towing was dispatched by GEICO. Shenard stayed in communication with updates as it was during rush hour. He was friendly, professional and made the unpleasant experience of having your car breakdown as painless as it could be! Thank you!
A D
This was an absolute pleasure. The driver was respectful and courteous to me and the property! He was punctual and advised me of where he was at all times and was within the time window that he gave me. I will definitely use them again in the future if necessary.
Mimi Turner
Shanard was professional, timely, helpful, and nice. If I need a tow, this is who I'll be using.
Dychal Bowles
USW Towing services was great. They contacted me immediately gave an eta and it was accurate. The driver, Mr. Warren was professional and very pleasant. I do recommend this towing services. He is a great and safe driver.
jacquelyn nelson
Excellent customer service and knowledge on vehicles Excellent customer service and knowledge on vehicles took them no time to load my car up and took them no time to load my car up safely. Got me to my destination on time Couldn’t ask for a better towing service
jake taylor
Great communicator, great customer service, got me and my car to tire shop safely and in a timely manner!
DeMarques Taylor
Professional , efficient and quick to reply and to arrive. Courteous experience. I would definitely call again.
Mireya Moorer
Contact Us Today!
Got questions? We've got answers! Give us a call. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
I had an outstanding experience with Terrell at USW Towing! He picked up my Volkswagen CC exactly when promised and delivered it safely to the specified location without a single issue. From the initial call to the final drop off, he was courteous, professional, and kept me updated throughout the entire process. It’s not easy trusting someone with your vehicle, but I felt completely confident that my car was in safe hands. His promptness, communication, and attention to detail made the entire experience smooth and stress free. If you’re looking for reliable, honest, and professional towing service, I highly recommend Terrell and USW Towing. I would absolutely use them again!
Atlanta, GA
I had a great experience at a time when I needed help the most. Warren was on time and did a great job towing my vehicle home. If you need roadside this company won't disappoint.
Atlanta, GA
Thank you, Terrell for truly setting the standard for an excellent towing experience all around. Timely, efficient, kind, and professional. Highly recommended. Top quality towing I would rate Infinite 🌟 🌟🌟🌟🌟🌟!!!
Atlanta, GA
My husband and I were in need of roadside assistance as we were in rush-hour traffic in the middle lane of traffic. when our truck broke down. We called several tow companies without getting a response back however, when we contacted USW towing a live person answered the phone and much to our surprise gave us a 30 minute pick up time for our vehicle to be towed to another county. The driver came at the exact time and was courteous efficient and quick. We got our car towed to the desired destination at a very reasonable price, which was much lower than anyone else we had tried to contact and once our payment was made, our truck was offloaded and we could get on with our day. I was very very pleased with the service and we use them each time we find it necessary.
Atlanta, GA
